Poppy has not turned up. She usually visits Daisy Flower Residential home!

Your colleague Poppy is unwell and not coming in. She usually carries out a review of residents in the local residential home. Receptionists have rung the home to cancel her visit. The carers from Daisy Flower are however, concerned about 2 of the residents.

You offer to go today and review them.

You are a bit nervous because you have not been to see many elderly patients before and wonder what to expect.

You decide to do a little swotting up in your break.