Exercise : When you hold your next consultation with a patient with at least one long term condition use body language, tonality and language for rapport – dig deeper and listen – reflect on the difference between previous consultations and using a more Aligned approach. Fill in a copy of this table after the consultation then move on to the next ‘quiz’ where you can write a 50 word reflection on the consultation and what you felt made a difference (if it did).
Table 1 – exercise
Difference it makes to you | Difference to patient | Difference to clinical outcomes |
e.g. I felt I was able to listen more to the patient | e.g. they seemed to become more comfortable sooner. | e.g. Source of issues discovered sooner. |